Livraisons:

By clicking On " Your Account ", you can manage very easily your address of Delivery. At your convenience, you can thus choose according to the commands, of make you deliver to your place of residence, or on your workplace. Products are delivered to the address indicated by the consumer on the order form. One invoice is joined by email to each of your commands. This invoice resumes the detail of the command article by article and mentions the expenses of charge.

For the deliveries outside Metropolitan France the customer makes a commitment to settle any taxes, royalties and customs duties, or relative diverse impositions in the import of goods with reception of its command. The amounts of these taxes depend on the regulations in force in every country of destination. Je couds.com not can inform you about their exact amount. It is thus up to the customer of take with the local concerned authorities the necessary information and to watch to respect the specific formalities in the import of goods on the territory of the country of destination.

Je couds.com gets free of any legal responsibilities if the acquittal of taxes was not made by the customer.

Every our sendings are made or by carrier or by post you can you make deliver at home or on your workplace. If however you are absent the day of the delivery, the deliverer leaves you one calling card, this notice will allow you to phone to set produce you for a later delivery or if necessary you can go to remove it in the closest center from your home.
As soon as we let us proceed to a sending, an email is sent to you to confirm you the expedition as well as the reference of your parcel.

Returns under guarantee:

If you meet a difficulty our technicians answer your questions in 04.74.77.46.97.
If we do not succeed in resolving your problem, a voucher of FREE return will be sent to you. Pack again the product in its original packing and present the whole in your post offices. In reception we shall proceed or in replacement is for the repair of the following product the article 12 of the conditions general of sale .
WARNING all return owes be accompanied above all of our agreement.

Return:

Our carriers are very reliable. However, it is possible, as in any expedition, that it can have a delay in delivery there or what the product gets lost. In case of delay in delivery of more than 7 days, we ask you to indicate us it delay by sending us an e-mail. For that purpose, manage you towards the section " we contact ". We shall contact then the carrier or the post office to make start a investigation. A investigation of " the Post office " can last until 21 days in count of the date of the complaint. If during this time, the product is found in the majority of the cases, it will be ré forwarded at once in your address. If on the other hand the product is not found at the conclusion of time Of 21 days of investigation, " the Post office " considers the parcel as lost. The exchange or the repayment of articles will be effective only after the end of the investigation of postal services..
It is only at this moment there that we can send back to you a product of replacement, at our expenses. If one or several commanded products were not available any more at this moment there, we would pay off to you the amount of the concerned products.

For more inforlation, consult the general conditions of sale.